1. Information We Collect
When you submit an enquiry, we may collect your name, mobile number, pickup and destination details, journey type, travel date and time, car or Tempo Traveller preference, and any other information you choose to provide.
2. How We Use Information
We use the details to respond to enquiries, discuss vehicle availability, prepare quotations, coordinate a requested journey, communicate booking changes and maintain necessary business records.
3. Email and WhatsApp Communication
If you submit an enquiry, the information may be sent to the business email inbox and used to respond by phone, email or WhatsApp. WhatsApp is a third-party service governed by its own terms and privacy practices.
4. Sharing of Information
Enquiry details may be shared with relevant staff or service partners only where reasonably needed to respond to or arrange the requested travel service, or where required by law. We do not intend to sell enquiry information.
5. Retention
We retain enquiry and booking information for as long as reasonably needed for customer communication, business records, dispute handling and applicable legal requirements.
6. Security
We use reasonable administrative and technical steps to protect enquiry details. No internet transmission or storage system can be guaranteed completely secure. Do not submit payment card details, passwords, PINs or OTPs through our enquiry forms.
7. Cookies and Website Services
The website may use essential technical functions and third-party services such as maps, hosting, email delivery or WhatsApp links. Those providers may process information under their own privacy policies.
8. Your Choices
You may contact us to ask about, correct or update the enquiry information you have provided, subject to applicable legal and operational requirements.
9. Children
Our website enquiry service is intended to be used by adults arranging travel. A parent or guardian should submit enquiries involving children.
10. Policy Changes and Contact
We may update this policy when our practices or legal requirements change. Questions can be sent to info@noorindiaholidays.com or +91 98703 33213. Office: 1C, 139, Block IC, Black B, Namdhari Colony, Ramesh Nagar, Delhi, 110015.
For questions, contact info@noorindiaholidays.com or +91 98703 33213.